faq
Yes, we are! But let’s be honest: every online casino out there claims that. So, how do you know if an online casino is legit?
Some people wonder: “Are online casinos regulated?” — and yes, there are several authorities across the world that were created to regulate online gambling.
So, you should be looking for the license from an organization such as Curacao eGaming Commission or Malta Gaming Authority (MGA). It’s a perfect indicator for a trustworthy gambling site that is safe to play at.
How do you check the validity of the license? Really simple, in fact: scroll down any page of the gambling website, and you will find an authority's logo. Click on that logo, and you will be taken to a special validation page that will show you if a casino is really holding a valid license.
Neospin casino is licensed by the government of Curacao, and you can find our validator if you scroll down a bit more!
To get the first deposit bonus, the reload bonus, and the Wednesday free spins bonus, you need to enter a bonus code indicated on the Promotions page. Then, deposit at least $20 or €20. Please note that some promos are only available on certain days of the week or have some other requirements.
To learn info on the Neospin bonus policy, visit the Bonus Terms And Conditions page.
Some people wonder: “How do casinos without welcome bonuses work?” For the majority of players, a welcome offer is something that every casino should have.
However, Neospin works perfectly fine without a welcome bonus. In fact, our cashback promotion seems to be working wonders for our customers as it is a lot more exciting and engaging.
So, now we’ll explain how our cashback bonus works. Say, you make a deposit on a Monday. If your losses during that Monday are more than 20 EUR, then on Tuesday you will receive up to 20% of your Monday deposit back. It’s that simple!
What’s even better is that you can get this bonus every single day as long you comply with the bonus rules. Our cashback bonus comes with a very little x3 wager, so it will be a breeze to play it through.
And the last thing: the percentage grows with the amount of your deposit. The minimum you get is 5% (for deposits less than 499 EUR), and the maximum is 20% (for deposits larger than 10,000 EUR).
We understand that some people might not be used to a cashback bonus, so other Neospin casino bonuses will be pretty familiar for any casino player out there.
First of all, we have a reload bonus. You can claim it once every weekend, from Friday to Sunday. However, while other casinos usually give back on 66% on reload, we give our players a 66% bonus up to 650 EUR!
The second bonus is also familiar enough — it’s Free Spins Wednesday! Make a deposit, choose an appropriate promo code, and get either 20, 30, or 50 free spins — the choice is always yours!
Another promotion that is worth mentioning is our loyalty program. You can get tons of rewards for regular playing in it. However, it is better to head over to the VIP program page to learn more about it — you’ll be pleasantly surprised!
We also have regular tournaments where pretty substantial prizes are drawn. We do both in-house tournaments and network events by reputable software providers.
Yes, we totally support the use of cryptocurrencies in Neospin. We have a dedicated Crypto Games section where you can play slots, table games, and live casino games for Bitcoin, Ethereum, and other popular crypto coins.
Do online casinos pay real money? Yeah, of course they do. After all, that’s why people play on gambling sites. However, many people have misconceptions about how fast an online casino pays you because lots of sites tend to confuse users.
“We have the fastest payouts” is probably the second most popular claim every gambling site makes (the first one is “we are the best online casino”, of course). Meanwhile, we’re not here to brag — we’ll just tell you how payouts work.
The main thing that people get wrong about cashouts is how the finance department works in casinos. Players tend to think that their casino accounts are the same as their wallets — they just click “Withdraw” and money is sent out.
In reality, the casino’s financial department has to check your withdrawal request to see if you’re eligible for a payout, if all wagering requirements are met, if the withdrawal method matches your deposit method, etc.
Of course, it takes time. You’re not the only one wanting a payout — there could be hundreds or even thousands of requests waiting for approval. So, the withdrawal request processing time may vary depending on the department’s workload.
That’s why so many players get angry over claims about “instant payouts”. It’s practically impossible to deliver payouts instantly, even with minimum security checks.
And that’s why we do not make such claims. Here at Neospin, we value honesty. We do our best to process your cashout requests as fast as possible, but on busy days it can take up to 24 hours.
After your withdrawal is approved, you’ll get your money instantly in your e-wallet. Meanwhile, card payments and bank transfers will take from three to five days — that’s just how these methods work, and we cannot speed up the transaction after we send the money out.
In short, we have everything! Iа you’re not really sure what “everything” means when it comes to a casino games library, here’s a brief overview of the pages you should check out.
Online Slots
This is the cornerstone of online gambling — it’s absolutely safe to say that at least half of all casino players come for the virtual slot machines. We have lots of them, so explore the library and you’ll definitely find titles perfectly suited for your taste.
Bonus Buy Slots
We put them as a separate category because Bonus Buy slots are widely popular. Why are they the hottest thing? Because you can buy bonus rounds in them!
Bonus rounds boost your chances of winning incredibly, and that’s why they are so rare. But in Bonus Buy slots, you can simply buy them and enjoy big wins that frequently far outweigh the price of the round.
Table Games
Despite the fact that slots are immensely popular, centuries-old casino classics like roulette, blackjack and poker are still in demand today. What’s the appeal? In these games, you don’t rely solely on luck, but use your skills and strategic thinking!
Live Casino
This is the perfect fusion of the atmosphere of luxury casino strips in Macau or Vegas and the convenience of playing online. Play and win anywhere you like with real, certified dealers who host blackjack, roulette, poker, and baccarat tables along with Wheel of Fortune-type games.
Progressive Jackpots
Have you ever heard about a lucky player who won several millions of dollars in just one spin? These are the stories about progressive jackpot slots. The prize accumulates for a long time and you have to be incredibly lucky — but the chances are 100% real!
Specialty Games
This is the category where everything “one-of-the-kind” is collected. These games do not fall into standard categories or they are simply not so popular to make a dedicated category for them. But they are entertaining, profitable, and refreshing — that’s a perfect match if you look for a new experience.
Crypto Games
In this category, you’ll find games of all kinds — the only thing that they have in common is that you can play these titles for crypto coins. On this page, there are subsections for each available cryptocurrency.
Top Games & New Games
Here, everything is really simple. If you want to check out games that are the hottest right now — meaning that lots of people play them and these games pay out the best — go to the Top Games page. If you are looking for the latest releases — visit the New Games section.
We don’t have a dedicated app because putting up a real money gambling product on the App Store and Google Play is really difficult, believe us. Instead, we have a mobile version that functions just like the app. We put our best effort into mobile optimization — this way, you can enjoy Neospin casino games on the go with maximum convenience.
It’s an understandable question because it’s easy to become discouraged when you have a negative streak. When you do, questions like “Are online casino games rigged?” and “Is online casino a scam?” pop into your head.
Are there any online casinos that pay real money? Of course they exist, and you don’t even need to go far for an example. Neospin is an honest online casino that pays all of the winnings to its players in full — you can see the Top Winners and Latest Winners running lines on the home page.
Can you win big on online casinos? Yes, you absolutely can. But you need to understand one thing very clearly: if each and every player would win every time they hit a Spin button, all casinos would go broke in a couple of hours. There wouldn’t be any money to pay out winnings in the first place.
However, all the software in our online casino is tested for fairness and that’s why it gives completely random results. No one can predict the outcome of a spin — not the player, not the casino.
So, don’t get discouraged. Take a little break, change from one game to another, lower the size of your bets — in short, do something differently. Luck is a very volatile thing, but it will definitely come to you no matter what!
The short answer is no. Legit and honest online casinos like Neospin never ban their winners. To tell you the truth, a longer answer isn’t really necessary — legal casinos just don’t do that. If you’re wondering “Do online casinos ban winners?”, then there is a good chance that you’ve run into too many scammy casinos. A trustworthy casino will never ban a gambler for no reason, just because they don’t want to pay out.
However, it’s a different situation if a player breaks the rules determined by a casino. The most frequently occurring thing is bonus abuse. In such cases, the casino has every right to ban a player and it doesn’t matter how much he won. So, make sure that you comply with the casino’s terms and conditions and your winnings will always be yours!
Such a question usually implies a very pretentious answer. But as we already said, we don’t like to brag, and that’s why we won’t say anything cheesy like “making the world a better place is our long-time mission”.
We simply want you to enjoy online gambling to the fullest. The best we can do to achieve that is to create an environment where players feel safe and welcome. And, of course, we put heavy emphasis on entertainment — in Neospin, you will never get bored!